YOUR ONE-STOP-SHOP FOR ALL YOUR IT NEEDS
Managed
Services
Outsource your IT department or augment it with the expertise and support for emerging technologies – at IDRIL, we can customize our comprehensive managed services portfolio to meet your business’s IT requirements.
IDRIL Services has developed a customer-based delivery model that begins with baseline development and strategic planning. We help you anticipate change, maintain consistent and effective technology deployment, and ensure your organization’s IT remains secure, compliant and in-line with the ever-evolving emerging technologies.
Our primary services include IT Helpdesk and monitoring solutions for whatever is deployed on your entire business network, whether they are customer-facing on-site, on-cloud or SaaS applications or Communication and collaboration software and hardware and tools. We help you monitor no matter how your business infrastructure is set up on the public, private or hybrid Cloud or where it is being accessed from whether it is a remote office, home office, local, regional or head office.
Our Services
IT infrastructure and network is the backbone of every business, and it must run uninterrupted with minimal downtime. At IDRIL, we understand this, and we also know that every client has a varied level of expertise. Hence we offer a comprehensive portfolio of IT solutions, including different levels of monitoring services that address the knowledge & expertise gap and meet the expectation of all our clients.
Remote Monitoring Services
Basic help desk resolution and service desk delivery for your server & workstation, storage, network, website, application and Cloud to resolve basic issues such as usage problems and fulfilling service desk requests requiring IT involvement.
Network Monitoring Services
In-depth technical support, Experienced and knowledgeable technicians assess issues and provide solutions for problems that cannot be handled by tier 1. Level 2 monitoring services include Alerts, patches, backup and recovery, managed cybersecurity (Antivirus & malware), troubleshooting and basic issue resolution.
Workplace Services
Basic help desk resolution and service desk delivery for your server & workstation, storage, network, website, application and Cloud to resolve basic issues such as usage problems and fulfilling service desk requests requiring IT involvement.
Security Services
In-depth technical support, Experienced and knowledgeable technicians assess issues and provide solutions for problems that cannot be handled by tier 1. Level 2 monitoring services include Alerts, patches, backup and recovery, managed cybersecurity (Antivirus & malware), troubleshooting and basic issue resolution.
Contact Us
+1-404-937-3377
172 Prospect Pl, Alpharetta, GA 30005
Monday-Friday: 9am – 5pm
Get Started
Want to get in touch? We are always just a phone call or an email away. Here’s how you can reach us…