Remote Monitoring Service

IT infrastructure and networks are the backbone of every business. For the critical systems to run uninterrupted with minimal downtime, constant monitoring is required. At IDRIL, we understand this, and we also know that every client has a varied level of expertise. Hence we offer a comprehensive portfolio of basic help desk resolution and service desk delivery for your server & workstation, storage, network, website, application and Cloud. 

Leverage our remote monitoring services and the team of experts to address the knowledge & expertise gap of your in-house IT teams. Resolve basic issues such as usage problems and fulfill service desk requests requiring IT involvement 24/7.

Services

24/7 SERVICE DESK

Outsource your company’s IT support to our budget-friendly, scalable 24/7 Service Desk. Stay productive with minimal downtime and maximized efficiencies. Increase or decrease your service level based on your business growth with the assurance that you will have the support for all your teams onsite and remote at all times. Our service desk technicians will provide expert support by phone within a set response time.

NETWORK OPERATION CENTER (NOC) 24/7 MONITORING & ALERTING SERVICES

Get better network performance & uptime and shorten your response time with intelligent alerts from our NOC 24/7 monitoring and alerting service. Our enterprise-grade NOC monitoring and alerting service are customized to meet the specific needs of your organization. Get actionable alerts to ensure your network is running smoothly at all times and keep your focus on what matters most.

SECURITY OPERATION CENTER (SOC)-AS-A-Service (or MANAGED SOC)

Outsource your company’s IT support to our budget-friendly, scalable 24/7 Service Desk. Stay productive with minimal downtime and maximized efficiencies. Increase or decrease your service level based on your business growth with the assurance that you will have the support for all your teams onsite and remote at all times. Our service desk technicians will provide expert support by phone within a set response time.

Benefits of Remote Monitoring Service

Personalized Solution

Our AI-powered solutions are personalized for your business. 
We take the time to learn your network’s intricacies and deliver a monitoring solution optimized for your business requirements.

24/7 Monitoring

A business network is always on, and so are the risks or potential breaches. Our Remote Monitoring services are 24/7, providing you with protection round the clock to give you total peace of mind.

Contact Us

+1-404-937-3377

172 Prospect Pl, Alpharetta, GA 30005

Monday-Friday: 9am – 5pm

Get Started

Want to get in touch? We are always just a phone call or an email away. Here’s how you can reach us…